Frequently Asked Questions
Everything you need to know about Spigen India products and services.
Are the products sold on Spigen India authentic?
Yes, Spigen India is the official authorized distributor. Every product comes with an authenticity code that can be verified on our global website to ensure you have a genuine Spigen accessory.
What is the standard delivery timeline for orders within India?
Orders are typically processed within 24 hours. Delivery generally takes 3-5 business days for metro cities and 5-7 business days for rest of India, depending on your location.
Does Spigen offer a warranty on mobile cases and accessories?
Yes, we offer a limited warranty against manufacturing defects. The duration varies by product category, typically ranging from 6 months to 1 year from the date of purchase.
What is your return and replacement policy?
We offer a 7-day return policy for unused products in their original packaging if they are found to be defective or damaged upon arrival. Please contact our support team to initiate a return request.
Which payment methods are accepted on the website?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How do I choose the correct case for my smartphone model?
Please check the 'Device' dropdown menu or search bar to find your specific model. Ensure your phone's exact version (e.g., iPhone 15 Pro vs 15 Pro Max) matches the product title before purchasing.